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$179.99 list($229.99)
1. Fantom FM760 Twister 500DX Upright
$199.99 list($249.99)
2. Fantom Twister 700LX Upright Vacuum
$149.99 list($199.99)
3. Fantom FM740 Twister 300SE Upright
$179.99 list($249.99)
4. Fantom CW600 Crosswind Upright

1. Fantom FM760 Twister 500DX Upright Vacuum
list price: $229.99
our price: $179.99
(price subject to change: see help)
Asin: B000069BFD
Catlog: Kitchen
Manufacturer: Euro-Pro
Sales Rank: 31275
Average Customer Review: 2.63 out of 5 stars
US | Canada | United Kingdom | Germany | France | Japan

Features

  • Measures 13 by 13 by 46 inches
  • 12-amp motor and 12-inch cleaning path
  • Quick-release dust canister
  • HEPA filter removes 99.97 percent of particles down to 0.3 microns
  • Moves easily from carpets to hard surfaces

Reviews (41)

1-0 out of 5 stars The Worst Hunk of Plastic I ever bought
Purchased the Fantom last year. The first week the hose came right out of the bottom. Had to use glue to keep it in place and working. The hunk of plastic that keeps the cord wound up cracked right off. The wheel one day decided to fall off. The vacuum uses belts constantly. I replaced 4 belts in one year. Customer service is a joke. They will look at the vacuum for $30.00, which you must enclose.You must send them the vacuum and pay the $30.00 in shipping. <br /> The vacuum tips over all the time, and it is very NOISY.You run over the cord continuously. This is a horrible, vacuum cleaner. A big waste of money for a bagless.

1-0 out of 5 stars Don't waste your money!
The first time I used the vacuum, it was great. Each subsequent use has been an exercise in frustration. The suction is minimal, it' kicks up dust and it cuts off after only a few minutes. A total waste of money. Don't do it!

1-0 out of 5 stars Out of all the vacuums out there, I BOUGHT THE WORSE!
What a cheap hunk of plastic! Within 2 days of purchase my hose ripped from the bottom. Had to super glue it into place. Called customer service, and had to remit $30.00 for them to just look at it, in addition to paying the shipping charges of the vacuum which would come to about $30.00. Did not send it. The vacuum uses belts constantly and they are not cheap. The plastic attachment for where the cord goes, cracked off, and the wheel just came off. The hose has a knot in it, and the stupid thing continually falls over. It is very, very, noisy, and awful heavy to push. The light went out in 2 weeks. I would never have bought this vacuum if I read about it. Please don't waste your money. <br /> Finally bought a Hoover and I listened to Good Housekeeping.<br /> The HOOVER works great!

4-0 out of 5 stars So far fantastic
I bought the Phantom Twister today despite the sad reviews on this site, only because I have a Phantom Thunder that I absolutely LOVE. (The Thunder suddenly got very noisy and hard to push, though it still vacuums great.) I decided to do a test. I vacuumed the livingroom with my new Twister, and emptied the canister, which I found to be easy, despite the abundance of dog and cat hair in it.(2 cats, a batch of kittens and a dog that perpetually sheds!) I then pulled out my Thunder and vacuumed after the Twister. To my surprise and delight there was only the barest amount of dust in the bottom of my Thunder!!! I am almost as happy with this Twister as I was with the Thunder! I found the Twister very comfortable to push around. I am very pleased. I rated it a 4 because it is heavy (but no heavier than the Thunder was), and the hose for the attachments seems a little shorter than what I'm used to. So far, I would highly recommend this vacuum to anyone.

1-0 out of 5 stars A dangerous flaw in the design
This product has a dangerous flaw in the design. Where the base connects to the upright there is an electrical connection. That connection arcs and causes the unit to cut in and out. Eventually the connection melts and unit will not run. There is a definite fire hazard with this product. Additionally with Fantom's warranty policy you have to ship the unit to them at your cost and include $19.99 for return shipping. ... Read more


2. Fantom Twister 700LX Upright Vacuum
list price: $249.99
our price: $199.99
(price subject to change: see help)
Asin: B000096JG2
Catlog: Kitchen
Manufacturer: Fantom
Sales Rank: 41702
Average Customer Review: 2.71 out of 5 stars
US | Canada | United Kingdom | Germany | France | Japan

Amazon.com Review

An update on previous Fantom bagless models, the Twister upright combines multi-surface capability with on-board tools and HEPA filtration. The vacuum is suitable for carpets and bare floors, with a 16-inch cleaning path, multiple height adjustment, edge-to-edge suction, and an optional-use agitator brush. Designed for minimal contact and tidy emptying, the vacuum's bag-free dust cup features a quick-release latch and a sealed lid. When dirt and debris accumulate inside, you simply remove it and empty the waste into a trash bin. A washable pre-filter and primary filter help trap dust and small particles, while the high-performance HEPA filter targets pollen, bacteria, mold, and plant spores as small as 0.3 microns. An on-board 10-foot hose and tools come in handy for above-floor tasks and tight spaces. Attachments include an extension wand, crevice tool, upholstery tool, and dusting brush. The upright also comes with a headlight, 30-foot power cord, and one-year warranty. It measures 16-1/2 by 14 by 46 inches, and weighs 30 pounds. --Emily Bedard ... Read more

Features

  • Dimensions 16.5 x 14 x 46 weight 30 lbs.
  • 12 amps of power with a 16" cleaning path, the widest available
  • Mess free bottom emptying dust container at the push of a buttom
  • Includes Quick Release wand for above floor cleaning, brush roll shut-off for bare floors, auto carpet height adjustment, and edge cleaning function
  • 35-foot power cord and dual position system for cleaning under furniture

Reviews (7)

5-0 out of 5 stars Wow!This is what comes out of a 5 by 7 carpet that .........
First off I would like to say that alot of people accuse people who write good reviews for this vacuum of working for Euro-Pro/Fantom. I am only 14 years old. I will update this review if the mechine breaks. I had a old Fantom Thunder with Dual Cyclonic Technoligy. It was still working. I bought the Twister.Ran over the 5 by 7 carpet with the Thunder then the Twister. Wow, did it pull out alot that was left behind. I love everything about this vacuum.The bottom empting canaster with the Twister nob you turn, the Hose handle, and its carpet to bare floors setting. Finally, I bought this vacuum new at K-mart
for $159.99 and it even came with the air driven turbo brudsh.Buy it.

1-0 out of 5 stars run away don't look back
Do not buy a fantom product. I'am on my third one in two years. They all broke after dishing out big bucks. They are not built to last. I bought them becuse I vacuum every day do to three golden retrivers. This is a terriable product very cheaply made.

2-0 out of 5 stars It's already stopped working at 2 months old!
Ok, I loved this machine for the first two months. It picks up dirt I never knew I had. It's easy to operate and empty. The tools are also a nice feature. I'm very disappointed that it stopped working already. When vacumming, it has started turning itself on and off causing all the lights in the house to dim when it does this. After a few minutes, it just completely stops working at all. The headlight comes on but no motor. It would be a nice vacuum if it was reliable.

1-0 out of 5 stars i own it and it doesn;t work i got no satisfaction from com
I own this vacuum , it;s only 3mopnths olcand i donen;t work, i this is the 2nd one that i had the first one i send back because it was defected and this doesnlt work it is also defected, and i can; get any response form the manufactor,

1-0 out of 5 stars Avoid this vacuum
Pros
good suction, bagless is easy to use, it was easy to manuver around

Cons
It fell apart piece by piece after 5 months, customer service from EuroPro is awful

The Bottom Line
Don't buy it, its unreliable

Full Review

I bought the machine on 6/13/03 from the Home Shopping Network. I am returning the machine on 12/29/03.

At the very beginning, I thought I had found the perfect vacuum. It was a wonder machine, and I was impressed with the stair tool, and the power it had to get up dirt off stairs.

But I was soon very very disappointed.

MANUFACTURING problem: Almost immediately, the bottom grey plastic part that holds the cord (when its not in use you wrap it from top to bottom on the back of the body of the machine) broke off. So it was hard to store the cord without the cord coming loose.

BELT problem: Within the first 2 weeks the first belt broke. Ok, not a big deal. But the next belt broke 5 months later. Most other machines I have had, it took at least a year to have a belt break, sometimes longer.

TOOL problem: Within the first month the stair tool broke. It would not pick up dirt anymore and I was unable to figure out why.

ELECTRICAL problem: Also, in late October, this machine developed from what I can determine an electrical problem. The power fluctuates high and low, high and low, so there is not a consistent sucking power in the machine. It will not pick up dirt like it once did. This is the biggest problem with this machine.

WHEEL problem: Then just a week ago, one wheel fell off. I am unable to reattach it.

CUSTOMER SERVICE problem: About the time I realized there was an electrical problem, I called HSN to complain. To my dismay, they informed me it wasnt their problem and I had to call the company who sells them, EuroPro. So I called EuroPro, and after navigating through a terrible maze of recorded telephone options, I got a human being on the phone.

She informed me I had to send the machine back and that it would take 4-6 weeks to get it back. Once it was in their plant, they would determine if they fix it or send me a new one. I requested my money back, and they said they do not do refunds.

Ridiculous!!!! I have never heard of such prehistoric customer service policies. I have to live without a vacuum for 4-6 weeks??? I have to pay for shipping this heavy machine back to the company??? I have to find a box to fit it in, because I threw out the box already, in my excitement of how wonderful it was initially (lesson learned there).

So I called HSN back to complain, again, and they said basically Sorry Charlie but here is ten dollars toward your next purchase. Gee Thanks. Not sure if there will be a next time. Being a new customer to HSN, this has me very skeptical now.

Well, I asked for a real vacuum from my family for Christmas to replace this one because I cannot live without a vacuum for 4-6 weeks. What a waste of money!!

This Fantom is a piece of junk and I really want my money back, rather than the machine fixed.

By the way, if I see the infomercial again, I might be calling to tell people my testimony and experience with this machine. If you get away with lousy customer service, and selling such a poorly made machine, people should know that before they buy.

UPDATE 12/29/03:

HSN, after sending several e-mails to customer service and also to their parent company, called me back and agreed to take the machine back and give me a refund, and also refund my shipping costs too. They have earned a customer back.

EURPRO still stands by its policy of no refunds, 4-6 weeks time to fix it, and the buyer paying to ship the broken item back to them and the buyer also must pay the return freight back, a cost of about $40 total to the buyer.

Recommended
No

Amount Paid (US$): 199 ... Read more


3. Fantom FM740 Twister 300SE Upright Vacuum
list price: $199.99
our price: $149.99
(price subject to change: see help)
Asin: B000070IBJ
Catlog: Kitchen
Manufacturer: Euro-Pro
Sales Rank: 73953
Average Customer Review: 2.67 out of 5 stars
US | Canada | United Kingdom | Germany | France | Japan

Amazon.com Review

The Fantom Twister upright vacuum not only cleans carpets, stairs and upholstery--it also cleans itself! A bagless model, the12-amp vacuum features a 13-inch cleaning path and a motorized brush roll. Though not made for bare floors, the floor nozzle is smartly constructed for edge-to-edge cleaning and has a floating head for automatic carpet height adjustment. Dirt collects in the transparent dust cup, which features a built-in handle and a bottom-release hatch for tidy emptying. The canister also features the twisting mechanism the vacuum is named for--a spiraled insert that you can engage manually to sweep out the collected debris. The Twister comes with a true HEPA filtration system to trap airborne particulates, including dust, dander, and pollen. The filter stores in a front hatch for easy access and requires replacing 2 to 4 times a year. Additional filters inside the cup can be cleaned with an included tool for regular maintenance; the subfilter is washable.

Handily equipped for above-floor tasks, the vacuum features automatic hose conversion with a sturdy, flexible hose and onboard tools. Accessories include two extension wands, a crevice tool, and a dusting brush that converts to an upholstery tool. In use, the hose attaches to a low clip on the backside of the machine for a smart, tip-resistant structure. Function switches on the machine are simple and straightforward, and the unit as a whole is highly maneuverable. It comes with a 25-foot power cord, quick-release cord hooks, a bright headlight, and a cord retainer clip. It measures 13 by 13 by 45 inches. --Emily Bedard ... Read more

Features

  • Measures 13 by 13 by 45 inches
  • 12-amp upright with 12-inch cleaning path
  • Quick-release dust canister and true HEPA filtration system
  • Automatic carpet-height adjustment
  • On-board stretch hose with tip-resistant structure and accessories

Reviews (6)

4-0 out of 5 stars best for the price
When I decided it was time to retire my 35 year old electrolux canister, I knew I didn't need a super expensive vac because my needs would change when I moved from my apartment into a larger house in a few years. SO, I gave myself a 150.00 budget and looked around for a vacuum with the most suction, the ability to not get clogged on the tons of fur my two kitties constantly shed, and one that had attachments to get the fur off the furniture. Well, the Fantom does the job and then some. It effortlessly moves from my berber rugs to my hardwood floors and even to my super thick luxury carpet without adjusting anything. AND the suction - the suction is amazing!! I had vacuumed with my old vacuum two days before buying the fantom and it still picked up enough fur and dirt to make-up a whole new pet!!! Not only that, but on the hardwood floors, the dust bunnies come to you! The attachments are definitly an afterthought and not the best out there, but that's my only drawback so far.

1-0 out of 5 stars HORRIBLE...No More Fantoms for ME!
I've owned 2 previous Fantoms and was very pleased with their performance and durability. Yes...I did pay more for them. However, this vacuum is living proof that--YOU GET WHAT YOU PAY FOR!! It is a HORRIBLE vacuum. I spend more time bending over with the hose that releases from the bottom...my back is shot. Their nifty "quick release" canister??? A TOTAL JOKE!! You still have to stick your hand in there to get all the lint, hair, etc. from out of it. Oh, did I mention that after you vacuum an area and think you're done...you only turn around to see some of what you just vacuumed mysteriously ends up behind you! Auto-height adjustment?? Great if you have shag carpeting from the '70s. Anything shorter and you're out of luck. DON'T WASTE YOUR $$$$. I just bought the DYSON ANIMAL from Target/Amazon website. After reading ITS customer reviews--I EAGERLY await it's arrival!!! I'd rather pay $500 and get what I expect!!

2-0 out of 5 stars Not at all like the old Fantoms!!
I have had my old Fantom Fury for at least 8 years and it is still going strong. It was so great for dog hair that I have recommended it to everyone I know with pets. About 6 months ago I saw the new Fantom's and decided I'd get another so I didn't have to keep carrying the old one up and down the stairs. While the new one does have great suction like the old one, it is much more cumbersome to use. It is a lot harder to empty it, harder to maneuver around things, and under things and the on-board tools are harder to use because the hose doesn't stretch well. If you get more than a foot away from it, it falls over. Plus, it is much heavier than the old one. The dirt never comes all the way out of the canister and the dog hairs get stuck in there. Plus, it has gotten clogged more times in 6 months than the old one did in 8 years. This one is also not made as well. One wheel will not stay on ours. I definitely would NOT recommend this new product. I now know why this sells for less than the old ones did.

2-0 out of 5 stars Not Like Old Fantoms At All
I haved tried several types of Euro Pro Vacuums (hand-held's, small portables. etc.) and everyone of them is cheaply made, doesn't last, and not worth the money. I've had Fantoms is the past and loved them. Since Euro Pro bought out Fantom the quality went down the [sewer.] The biggest problem is the filter and dust container design. The dust container is triangular and the inner filter is round. As soon as dust starts to accumulate it can't freely move in the dust container requiring it to be emptied (very frequently) due to sudden loss in suction power. Spinning the filter to clean does not completely remove the dust from the filter screen. I have to use an old toothbrush to remove the dust. Very messy. Very disappointed with product and Euro Pro. I will never buy any type of appliance from Euro Pro again.

2-0 out of 5 stars not as good as the old fantoms
The new fantom twister is not as good as the old fantoms for many reasons.
1. the filter in the dirt container is always clogged after every time that you vacuum so you have to empty the dust and tap the filter out which is a mess ( so i do it outside)
2.The suction doesnt seem as strong as the old fantoms.
Those are the main reasons that i dont like the fantom twister. i think that fantom has taken a major downfall ever sense euro pro bought the company ... Read more


4. Fantom CW600 Crosswind Upright Vacuum Cleaner
list price: $249.99
our price: $179.99
(price subject to change: see help)
Asin: B00005JHPU
Catlog: Kitchen
Manufacturer: Fantom
Sales Rank: 59990
Average Customer Review: 2.29 out of 5 stars
US | Canada | United Kingdom | Germany | France | Japan

Amazon.com Review

The Fantom Crosswind 12-amp vacuum features new Cyclonictechnology. Debris from your floor is deposited into the clearcollection bin, making it easy to see how full the bin is andeliminating the need for vacuum bags. Although the vacuum is bulkierthan many standard uprights, its handy tool-storage bin and ingeniousSqueeze 'N' Go handle more than compensate. Simply squeeze the handle;you'll see that it's actually a cleaning wand, cleverly built in andstored, with a 10-foot reach. No more converting from an upright to awand--just grab the handle and start using it! Onboard tools include acrevice tool, upholstery brush, and hardwood-floor tool.

The Crosswind stands out, even among Fantom uprights, thanks to itsadvanced filtration system. The vacuum offers two filters: a self- charging electrostatic filter and an anti-allergen filter that captures99.97 percent of all particles, including bacteria, pollen, plantspores, molds, and other allergens. Unlike HEPA-certified filters,which must be replaced, the anti-allergen filter is washable--betterfor both your budget and the environment. In addition, the Crosswindboasts a brand-new collection bin design not seen on other models. Dirtarresters ensure that fine dust won't get trapped in the bottom of thebin, making it easier to empty and clean.

The Crosswind's stylized blue design and dual headlights make it anexemplary piece of industrial design, and its five floor settingsprovide exceptional control. --Ariel Meadow Stallings ... Read more

Features

  • All-new cyclonic bagless technology
  • 2 filters--both electrostatic and anti-allergen
  • Squeeze 'N Go Handle
  • Three onboard tools

Reviews (28)

3-0 out of 5 stars Buyer Beware!!!
I bought this vacuum aboot 4-5 months ago. The biggest problem I've run into is that if the 2 filters are not kept absolutely clean, the vacuum clogs. Even worse the company is now out of business. I tried getting replacement filters from my local store and they told me they can't get them because Fantom is out of business. Go figure Enron and now Fantom! So I've been left to devise my own rigged filters to keep this thing running. My wife will never let me choose appliances again!!!
Thanks Fantom.

1-0 out of 5 stars WARNING! OVERHEATS CONSTANTLY!
I was very excited when we purchased our Fantom Crosswinds from Overstock.com...(for around $180-200) it's nice-looking and from the features it offers, we thought we had found a goldmine for a vacuum. After only cleaning one room, we noticed it began to lose power, overheat and shut itself off. Sooo, we're left standing there with many more rooms needing vacuuming. Uh, okay, what do we do now? Well, we checked the filters, read the manual and it explains that if it should overheat (if??) you will need to check and clean the filters after every use. Well, in our case every use meant after one room of use!!! This is VERY annoying and a complete and utter waste of money and time because the manual also states that your vacuum should cool down and be ready for use again in a few hours! That's a lie!! Our Fantom will not even power up again unless we wait 24 hours!! So, if you can picture this: a washed out filter lying on the edge of the bathroom tub (which has to stay there for 24 hours to completely dry before we can use it again) and a "dead" overheated vacuum which won't work for 24 hours...after only cleaning 1 small room area. This is what we deal with with our Fantom!! We will NEVER buy another Fantom again!! I cannot believe this company has so eloquently deceived the public with their more-than-phenominal infomercials into believing their products are any better than a $70 upright my husband bought over 20 years ago! We still use that old upright--(not that I want to, but we have to because of the Fantom)--the old Hoover still works, yes, it's very loud (I call it "Old Bessy" because it moans like a cow) and we do have to change bags and belts when they break, but at least we can vacuum the house without waiting 24 hours to do one more room! I urge everyone NOT to buy Fantom products! NEVER!

5-0 out of 5 stars I LOVE THIS VACUUM!!!
Ok firt I have owned 2 different FANTOMS well kind of 3. A fantom fury and a fantom lightning and they are both still great but slowly dying after the years of labor they have gave me. the almost 3RD but it is a westinghouse wired DELUX same as fantom CW600 and I love it. It is by far one of the best machines I'v owned. yes fantom is out of business but there are plenty of carriers of fantom parts on the internet if you even need any. [which I havent] my machines have only gotten cloggeg a couple times [ONLY THE FURY] the reason for this is that I have a long haires bichon in my house and the fury was an older model [the first fantom] and I gues it was a faulty design problem that was worked out before they made they next models [thunder, lightning, cyclone xt, and all crosswinds and special editions]. I was able to unclog it by simply opening the flap in the back on the bottom and removing the hair. I belive that after all the service I have recieved from my vacuums that fantom is the BEST!!!!!!!!!

1-0 out of 5 stars Pet Hair Hell
The Crosswind 600XL does not come up to the usual quality that I have come to expect from Fantom. I sold my Fury and Thunder to upgrade to the Crosswind. Worst mistake I ever made! I have 1 cat and 1 dog. The Fury and the Thunder handled the pethair effortlessly. The Crosswind will only run 5 mins before the automatic shut off kicks in because it overheats. You have to wait 30 mins before it will restart. Spent the whole afternoon trying to vacuum a livingroom, diningroom and hallwy. I'm awaiting Europro's response now that they have taken over what was once a good product.

5-0 out of 5 stars Best Vacuum
I wanted to say that I own 4 Fantom vatuums for my church and they are awsome and this one is the best one becuase for one thing the floors are were ugly and now they look new you can tell differance in the carpet and the vacuums is much easier to take care of them others like Hoover and Eureka becuase each one of this models required everytime its emptyed you have to bang the filter off on the side of the trash can which causes a plume of dust. But this you just empty. The Dirt arrester are the best becuase the dirt dosen't get caught in the bottom of the dust bin and i love the cog style belt less breaking just an over all great vacuum. O Yes all of you people that need parts ... and u can everything even vaccuums. Thanks Fantom Great Vacuum ... Read more


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